http://www.fxl.co.uk FXL Sat, 08 Oct 2011 17:08:32 +0000 http://www.fxl.co.uk en http://www.fxl.co.uk/In-The-News http://www.fxl.co.uk/following/fxl.co.uk/In-The-News Sat, 08 Oct 2011 17:08:32 +0000 FXL 2119434 Scroll down for earlier posts January 2012 Staff skills are crucial Chris May, Managing Director of FXL, writing in The Grocer. 28th January 2012 In light of Tesco’s current challenges, I was pleased to read that a significant proportion of Philip Clarke’s investment will be assigned to developing his staff’s skill set. Many retailers still place a high emphasis on competitive pricing, sometimes forgetting that the quality of their business depends largely on the quality of their staff. Without proper training, staff proficiency is unlikely to improve. But improved staff skills and abilities can benefit the shoppers, head office teams and, of course, that all-important relationship with the suppliers - as well as the store staff themselves. In a recent survey that my company completed with a leading supplier, 90% of account managers said their “buying” contacts at head offices were less skilled now than three years ago - adding that buyers were now rushing into decisions due to time pressures. This created problems down the line when promotions appeared in-store. Contact us for more information <img src="http://payload.cargocollective.com/1/4/144722/2119434/The Grocer logo.jpg" border="0" width="177" height="71" width_o="177" height_o="71" src_o="http://payload.cargocollective.com/1/4/144722/2119434/The Grocer logo_o.jpg" align="left" /> January 2012 "To combat economic woes, British retailers should invest in training staff." Chris May, Managing Director of FXL, writing in HR Magazine. 10th January 2012 Retail can be a challenging sector at the best of times, yet prior to 2007 many retailers had been riding the wave of economic prosperity for over 10 years. As such, when the crisis developed, there was a high proportion that had not experienced such a difficult environment, and certainly not for such an extended period. Retail managers were forced into making quick decisions and many chose to reduce their staff headcount, or had this imposed from above, in order to reduce costs. However, those who took this route left themselves with fewer people to tackle an increasingly difficult job. <img src="http://payload.cargocollective.com/1/4/144722/2119434/Shopping Bags.jpg" border="0" width="500" height="334" width_o="500" height_o="334" src_o="http://payload.cargocollective.com/1/4/144722/2119434/Shopping Bags_o.jpg" align="left" /> The best way to tackle these common issues is through the implementation of regular and thorough training programmes. To avoid wasting excess time in the classroom, training topics need to be relevant to the audience. Participants should complete all pre-training preparation in advance, so they can hit the ground running. It is equally important in this climate that training is supported by coaching in the workplace. Line managers need to know and understand the learning concepts so they can be confident role models and coaches to their staff. While time and money is tight, the arguments for investment in training are compelling: staff will be more productive, assertive, confident and accurate when making decisions, ultimately leading to a more profitable business. Read the complete article <img src="http://payload.cargocollective.com/1/4/144722/2119434/Screen shot HR Logo.png" border="0" width="218" height="46" width_o="218" height_o="46" src_o="http://payload.cargocollective.com/1/4/144722/2119434/Screen shot HR Logo_o.png" align="left" /> Contact us for more information December 2011 Learning rather than training. THE CHALLENGE The classroom training this international drinks company had invested in was not being applied in the workplace. - The sales team was presenting lengthy corporate presentations to time pressured buyers and customer negotiations were taking up to 4 months to reach an agreement. - The Line Managers’ coaching style was to give people the solutions rather than encouraging the people to develop their own ideas and solutions. HOW IT WORKED commentary from the Managing Director. "Rather than run just run a two day workshop with our teams FXL stayed with us for a 4 day period to support and enable us to transfer the learning into the workplace. During these 4 days we received a mix of half day “bite size” workshops, one to one time with key members of my sales teams to observe them in customer meetings plus one to one coaching of our managers too. This really helped us to make the learning stick." <img src="http://payload.cargocollective.com/1/4/144722/2119434/november 213a.jpg" border="0" width="187" height="141" width_o="187" height_o="141" src_o="http://payload.cargocollective.com/1/4/144722/2119434/november 213a_o.jpg" align="left" /> <img src="http://payload.cargocollective.com/1/4/144722/2119434/november 218.jpg" border="0" width="188" height="143" width_o="188" height_o="143" src_o="http://payload.cargocollective.com/1/4/144722/2119434/november 218_o.jpg" align="left" /> <img src="http://payload.cargocollective.com/1/4/144722/2119434/november 042a.jpg" border="0" width="352" height="262" width_o="352" height_o="262" src_o="http://payload.cargocollective.com/1/4/144722/2119434/november 042a_o.jpg" align="left" /> WHAT WE DID DURING THE 4 DAYS DAY 1 FXL ran two half day workshops for two groups of people. We covered three chunks of theory we identified from the assessments. DAY 2 was a fun packed day in market with FXL visiting customers to observe our Customer Meetings and the post meeting coaching sessions too. DAY 3 was back in the office where the salespeople and FXL worked for an hour each on sharpening their Account Plans for 2012. We already had a strong base, this was helpful to get input from an external perspective and to make sure there were no gaps. The final versions I signed off were the best I have seen and puts us in a good position to get a fast start in January DAY 4 was a half day bite size workshop on how to negotiate these Account Plans with one top Customer. Real life role plays and further coaching from FXL finished the week off on a high. Each of my Senior Managers then presented their roll out plan to cascade this new learning down the organisation to my National Sales force which connected to their Personal Development Plans for 2012.” The indications are that the new ways of working are now in place and having an immediate impact on the way the account managers sell and negotiate with their customers. Our first review is in January 2012 so watch out for more news. Contact us for more information HAPPY CHRISTMAS AND HOLIDAYS TO ALL OUR CLIENTS AND DELEGATES October 2011 <img src="http://payload.cargocollective.com/1/4/144722/2119434/Tesco-03.jpg" border="0" width="193" height="57" width_o="193" height_o="57" src_o="http://payload.cargocollective.com/1/4/144722/2119434/Tesco-03_o.jpg" align="left" /> Tesco appoint FXL at a global level to provide all Commercial Training Programmes. By Rob Schofield Head of UK Commercial Training and Commercial Capability, Tesco Stores Limited. "I have been delighted to award our Commercial Learning business to FXL. They truly recognise, live by and value the word of partnership and trust. FXL have embedded themselves within Tesco understanding our learning requirements and applying them to bring a revitalised and invigorating training programme to us. FXL are consummate professionals, mixed together with their energy and passion they deliver learning that is different and unique. Moreover FXL's team are able to relate to our needs and requirements, as their team are made up of retail, FMCG and insight experts - something other companies do not offer. Never off the shelf, FXL has clearly demonstrated the ability to translate Tesco's needs and objectives into tailor made programmes that are delivering significant change and results back to our business. This is learning and development at its best!" Contact us for more information http://www.fxl.co.uk/About-Us http://www.fxl.co.uk/following/fxl.co.uk/About-Us Wed, 31 Aug 2011 15:37:18 +0000 FXL 1936573 <img src="http://payload.cargocollective.com/1/4/144722/1936573/Home page buttons_2-09.png" border="0" width="51" height="51" width_o="51" height_o="51" src_o="http://payload.cargocollective.com/1/4/144722/1936573/Home page buttons_2-09_o.png" align="left" /> FXL is a leading FMCG Management Training Company. Over four decades we have been able to achieve sustainable success by anticipating the future of the Learning and Development Industry, the market in which our Clients operate and the future needs of their Business when it comes to developing their Commercial Teams of people. <img src="http://payload.cargocollective.com/1/4/144722/1936573/Our Clients_2-03smaller.jpg" border="0" width="640" height="478" width_o="640" height_o="478" src_o="http://payload.cargocollective.com/1/4/144722/1936573/Our Clients_2-03smaller_o.jpg" align="left" /> Client workshop | Sydney 2011 We are a UK based Limited Company with a team of 30 people ranging from Employees, Franchisees and Associates with 9 bases in different countries around the world. Most of the Team Members experienced FXL as a Client before they joined us! They have all been in Sales, Marketing, Buying or Merchandising Roles working for Blue Chip organisations. This means we achieve consistent high quality work for our Clients which is down to earth, real world and pragmatic for participants to take and apply into their busy workplace. The Company is well positioned in the learning and development market with a stream of new ideas and thought leadership. The real moment of truth comes when our Clients transfer these learnings and ideas into their workplace and have a measured impact on their Business Results. This website contains more information as to how we do this, however we are always ready and willing to share with you in more detail as to how you can succeed in this area, particularly in the current economic climate. We also share the pitfalls to avoid before you decide where and how to invest in developing your people. FXL is the professional partner. We do not get involved with the financials of either our manufacturer or retailer clients. There is no commercial risk. We do not give individual supplier or retailer advice to either party. Our role is to up skill both parties so that they become more efficient in the way they plan and enable them to make effective decisions based on fact. We are there to encourage them to talk the same language when they communicate. Meet the UK Team <img src="http://payload.cargocollective.com/1/4/144722/1936573/Meet the UK team-02.jpg" border="0" width="598" height="951" width_o="598" height_o="951" src_o="http://payload.cargocollective.com/1/4/144722/1936573/Meet the UK team-02_o.jpg" align="left" /> http://www.fxl.co.uk/Where-We-Work http://www.fxl.co.uk/following/fxl.co.uk/Where-We-Work Wed, 31 Aug 2011 15:35:26 +0000 FXL 1936566 <img src="http://payload.cargocollective.com/1/4/144722/1936566/Home page buttons_2-16.png" border="0" width="35" height="54" width_o="35" height_o="54" src_o="http://payload.cargocollective.com/1/4/144722/1936566/Home page buttons_2-16_o.png" align="left" /> From our regional hubs in Europe, Middle East, Africa and LatAm, we work for clients in: AMERICAS: Canada, USA, Brazil WESTERN EUROPE: Austria, Belgium, Denmark, France, Finland, Germany, Greece, Holland, Italy, Norway, Spain, Sweden, Switzerland EASTERN EUROPE: Bosnia, Czech Republic, Croatia, Estonia, Hungary, Kazakhstan, Latvia, Lithuania, Romania, Russia, Slovakia, Turkey, Ukraine MIDDLE EAST: Pakistan, Saudi Arabia, UAE AFRICA: South Africa AUSTRALASIA: Australia, China, Hong Kong, Indonesia, Malaysia, Philippines, Singapore, South Korea <img src="http://payload.cargocollective.com/1/4/144722/1936566/Where we work_Text-02.jpg" border="0" width="373" height="34" width_o="373" height_o="34" src_o="http://payload.cargocollective.com/1/4/144722/1936566/Where we work_Text-02_o.jpg" align="left" /> <img src="http://payload.cargocollective.com/1/4/144722/1936566/Where We Work_Map-01_905.jpg" border="0" width="905" height="541" width_o="2048" height_o="1224" src_o="http://payload.cargocollective.com/1/4/144722/1936566/Where We Work_Map-01_o.jpg" align="left" /> Language capability within our team: English, French, Italian, Serbian, Slovene, Croat, Polish, Dutch, Spanish, Portuguese, Danish, Arabic http://www.fxl.co.uk/Example-Programmes http://www.fxl.co.uk/following/fxl.co.uk/Example-Programmes Wed, 31 Aug 2011 15:35:25 +0000 FXL 1936567 <img src="http://payload.cargocollective.com/1/4/144722/1936567/Home page buttons_2-14.png" border="0" width="67" height="41" width_o="67" height_o="41" src_o="http://payload.cargocollective.com/1/4/144722/1936567/Home page buttons_2-14_o.png" align="left" /> Learning Areas. FXL creates bespoke programmes designed to address specific client requirements and commercial objectives. This approach ensures that we never simply deliver an off the shelf or cookie cutter programme: our thinking and deliverables are always precisely customised.  <img src="http://payload.cargocollective.com/1/4/144722/1936567/Example Programmes_3a-01_905.jpg" border="0" width="905" height="472" width_o="2048" height_o="1070" src_o="http://payload.cargocollective.com/1/4/144722/1936567/Example Programmes_3a-01_o.jpg" align="left" /> Example Programmes. <img src="http://payload.cargocollective.com/1/4/144722/1936567/Example Programmes_2b-02_905.jpg" border="0" width="905" height="578" width_o="2048" height_o="1308" src_o="http://payload.cargocollective.com/1/4/144722/1936567/Example Programmes_2b-02_o.jpg" align="left" /> http://www.fxl.co.uk/The-FXL-Difference http://www.fxl.co.uk/following/fxl.co.uk/The-FXL-Difference Wed, 31 Aug 2011 15:35:24 +0000 FXL 1936568 <img src="http://payload.cargocollective.com/1/4/144722/1936568/Home page buttons_2-13.png" border="0" width="60" height="36" width_o="60" height_o="36" src_o="http://payload.cargocollective.com/1/4/144722/1936568/Home page buttons_2-13_o.png" align="left" /> FXL delivers a very different approach to Performance Improvement. From initial scope to final measurement, your Programme is unique: experienced through a dynamic, interactive style, supported with bespoke designed learning materials and owned by the people who will use it. <img src="http://payload.cargocollective.com/1/4/144722/1936568/Points of Difference_2-01_3_905.jpg" border="0" width="905" height="795" width_o="2048" height_o="1799" src_o="http://payload.cargocollective.com/1/4/144722/1936568/Points of Difference_2-01_3_o.jpg" align="left" /> http://www.fxl.co.uk/What-We-Do http://www.fxl.co.uk/following/fxl.co.uk/What-We-Do Wed, 31 Aug 2011 15:35:22 +0000 FXL 1936569 <img src="http://payload.cargocollective.com/1/4/144722/1936569/Home page buttons_2-11.png" border="0" width="61" height="64" width_o="61" height_o="64" src_o="http://payload.cargocollective.com/1/4/144722/1936569/Home page buttons_2-11_o.png" align="left" /> In a sentence: We raise the capability of your people and connect this to a performance improvement for your business. <img src="http://payload.cargocollective.com/1/4/144722/1936569/iStock_000002140255XSmall.jpg" border="0" width="425" height="282" width_o="425" height_o="282" src_o="http://payload.cargocollective.com/1/4/144722/1936569/iStock_000002140255XSmall_o.jpg" align="left" /> HOW DO WE DO IT? We train, coach and develop commercial people in the classroom and workplace. We do the following range of activities: <img src="http://payload.cargocollective.com/1/4/144722/1936569/What We Do_a-01.jpg" border="0" width="533" height="265" width_o="533" height_o="265" src_o="http://payload.cargocollective.com/1/4/144722/1936569/What We Do_a-01_o.jpg" align="left" /> Find out more here http://www.fxl.co.uk/Our-Offices-People http://www.fxl.co.uk/following/fxl.co.uk/Our-Offices-People Wed, 31 Aug 2011 15:35:21 +0000 FXL 1936570 <img src="http://payload.cargocollective.com/1/4/144722/1936570/Home page buttons_2-12.png" border="0" width="63" height="43" width_o="63" height_o="43" src_o="http://payload.cargocollective.com/1/4/144722/1936570/Home page buttons_2-12_o.png" align="left" /> FXL has bases in the following countries to service the needs of International and local Clients We have offices in the 9 markets you see below. These are either a Joint Venture or a Franchise. Each office is run by people who have been clients of FXL in the past. This unique point means you are guaranteed consistent high quality service and standards of training delivery. Scroll down to find out more about our local offices. <img src="http://payload.cargocollective.com/1/4/144722/1936570/FXL Offices_4-03.jpg" border="0" width="667" height="527" width_o="667" height_o="527" src_o="http://payload.cargocollective.com/1/4/144722/1936570/FXL Offices_4-03_o.jpg" align="left" /> FXL Ireland <img src="http://payload.cargocollective.com/1/4/144722/1936570/Ireland Flag-04.jpg" border="0" width="61" height="61" width_o="61" height_o="61" src_o="http://payload.cargocollective.com/1/4/144722/1936570/Ireland Flag-04_o.jpg" align="left" /> Our History with FXL FXL Ireland began in 1999, when John F Kelly, moved from being Sales and Marketing Director in C&C, to establishing FXL Ireland. FXL UK, had worked closely with C&C over the previous 9 years as John and FXL UK worked at driving the soft drinks category in Ireland, and John felt it was the right time to help bring the insights and learnings of FXL to other clients Click here to visit local site FXL Serbia <img src="http://payload.cargocollective.com/1/4/144722/1936570/Flags-06.jpg" border="0" width="61" height="60" width_o="61" height_o="60" src_o="http://payload.cargocollective.com/1/4/144722/1936570/Flags-06_o.jpg" align="left" /> Our History with FXL FXL Serbia was created in 2007 and the team is lead by Dragan Milivojevic About our Team Dragan first met FXL 9 years ago as a delegate during a Key Account Manager Training Programme and realised his passion was in people development rather than selling soap powder. He has worked in sales and distributor management for P & G, Reckitt Benckiser and AB Inbev Who we work with His team covers the West Balkans geography for FXL Click here to visit local site FXL Slovenia <img src="http://payload.cargocollective.com/1/4/144722/1936570/Flags-10.jpg" border="0" width="61" height="61" width_o="61" height_o="61" src_o="http://payload.cargocollective.com/1/4/144722/1936570/Flags-10_o.jpg" align="left" /> Our History with FXL Bostjan Kosak joined as a new Franchisee in 2011. Prior to FXL he worked in Key Accounts, Category Management and Field Sales for the pharmaceutical giant GSK About our Team He has already started to work with his new clients in this developing trade channel such as GSK, Filip Trade, Mlekarna Celeia Who we work with He covers the Adriatic Region which includes Slovenia, Croatia, Bosnia and Herzegovina Find out more here  FXL Portugal <img src="http://payload.cargocollective.com/1/4/144722/1936570/Flags-14.jpg" border="0" width="61" height="61" width_o="61" height_o="61" src_o="http://payload.cargocollective.com/1/4/144722/1936570/Flags-14_o.jpg" align="left" /> Our History with FXL Tim Munion started FXL Portugal in 1999 as the former Sales Director of Mars. FXL quickly established itself as the leading sales training company in Portugal. Leveraging this success FXL set up a sister company in Brazil and Spain About our Team he team consists of 9 consultants working with FMCG clients such as Danone Kraft and Nestle plus many other Blue Chip Clients in the automotive, Retail, Telecoms and Pharma Click here to visit local site FXL Brazil <img src="http://payload.cargocollective.com/1/4/144722/1936570/Flags-08.jpg" border="0" width="61" height="61" width_o="61" height_o="61" src_o="http://payload.cargocollective.com/1/4/144722/1936570/Flags-08_o.jpg" align="left" /> Our History with FXL Nuno Bouca leads the team of 4 consultants and freelancers in the growth market of Brazil About our Team He also met FXL as a client and has been running a successful business since for 6 years with clients such as L’Oreal, Kimberley Clarke, Wal Mart and SC Johnson Click here to visit local site FXL Poland <img src="http://payload.cargocollective.com/1/4/144722/1936570/Flags-13.jpg" border="0" width="61" height="61" width_o="61" height_o="61" src_o="http://payload.cargocollective.com/1/4/144722/1936570/Flags-13_o.jpg" align="left" /> Our History with FXL FXL Poland joined the team in 2005. Jacek Zoltak and his team of 6 in total who work on client specific projects About our Team Jacek worked for Pepsi Cola, Cussons and Total in Senior Sales roles before taking the leap into our world Click here to visit local site Middle East <img src="http://payload.cargocollective.com/1/4/144722/1936570/Flags-07.jpg" border="0" width="62" height="62" width_o="62" height_o="62" src_o="http://payload.cargocollective.com/1/4/144722/1936570/Flags-07_o.jpg" align="left" /> Our History with FXL Ingeborg Kroese was a client of FXL when she worked for Pepsico in the Middle East About our Team In 2007 she joined Tessera Executive Development, an established company based in Dubai. There she set up the Executive Development Division and selected FXL to become a Global Partner within this new division Who we work with Tessera has a team of 10 consultants with 3 dedicated to learning and development who work with clients in the region such as SIPCO (Pepsico KAS) GSK Pakistan, Majid Al Futaim Properties, Carrefour, Fonterra Brands Middle East. Click here to visit local site South Africa <img src="http://payload.cargocollective.com/1/4/144722/1936570/Flags-11.jpg" border="0" width="62" height="62" width_o="62" height_o="62" src_o="http://payload.cargocollective.com/1/4/144722/1936570/Flags-11_o.jpg" align="left" /> Our History with FXL Sean McMenamin heads up our newest base over in Johannesburg. He too was a client as a delegate on an FXL Programme and joined the FXL team in 2011. About our Team He is in the process of meeting new clients and will be ready to go live in early 2012 Who we work with He has worked in Key Account Management roles for Panasonic, Kodak and Reckitt Benckiser Find out more here  http://www.fxl.co.uk/Our-Clients http://www.fxl.co.uk/following/fxl.co.uk/Our-Clients Wed, 31 Aug 2011 15:35:20 +0000 FXL 1936571 <img src="http://payload.cargocollective.com/1/4/144722/1936571/Home page buttons_2-10.png" border="0" width="52" height="52" width_o="52" height_o="52" src_o="http://payload.cargocollective.com/1/4/144722/1936571/Home page buttons_2-10_o.png" align="left" /> We keep good company. Our clients include some of the world's biggest blue chip organisations and global brands. Our consultants are passionate about the role of brands and experienced in the issues they face. We spend time exploring and identifying the trends that influence consumer behaviour in order that everything we train will connect to improved performance. These are some of businesses we work with: <img src="http://payload.cargocollective.com/1/4/144722/1936571/Our Clients-04_905.jpg" border="0" width="905" height="418" width_o="2048" height_o="947" src_o="http://payload.cargocollective.com/1/4/144722/1936571/Our Clients-04_o.jpg" align="left" /> This is our world. We are experts in developing capability in all aspects of Customer Management within Sales Teams and Commercial Capability within Buying Teams. Major manufacturers and retailers come to us to help maximise the potential of their people and the power of their performance. We understand this world and its unique challenges. Our team is pragmatic and focused on delivering solutions that are effective in a challenging economic and competitive climate. <img src="http://payload.cargocollective.com/1/4/144722/1936571/Brands.jpg" border="0" width="588" height="279" width_o="588" height_o="279" src_o="http://payload.cargocollective.com/1/4/144722/1936571/Brands_o.jpg" align="left" /> http://www.fxl.co.uk/Get-In-Touch http://www.fxl.co.uk/following/fxl.co.uk/Get-In-Touch Wed, 31 Aug 2011 15:34:24 +0000 FXL 1936563 Call to talk a member of the Team: 0845 500 3303 Email with a request or question: here  Email for existing client services: here  Write to us: FXL PO Box 7410 Potterspury Towcester NN12 7WD